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NEW Hydrotherapy Pool Sessions Booking System
Re-introducing Hydrotherapy Pool Sessions
We hope you are keeping well, we are delighted to announce that we are moving forwards and offering more sessions to our clients.
Going forwards our clients will only be able to use the facilities by pre booking into a session. To coincide with this we are launching a booking app/ web portal. Please see attached some new guidelines to follow regarding Covid-19. We will also be asking you to fill in a screening form on arrival to the facility on your first session. A Contact tracing form needs to be filled on all visits.
Please follow the instructions below to set up your account.
• Download the Glofox App
• Go into the app store on your phone/tablet/device (Android system- Play Store, Apple device- Apple Store)
• Search for Glofox
• This is the icon that will appear
• Install to your device
• Once installed click into the app
• Search for Hydro……then click St. Gabriel’s Hydropool in the Glofox search engine
• Click to Sign up
• Add your personal details
• You will need to agree with the waiver to progress to the next stage.
You can also register via the website by following this link
Once you have done this you will have access to the booking system. You will be able to see our calendar and what sessions are available. Sessions will be shown under 'classes' heading.
Types of Sessions: (please ensure you book the correct session)
St. Gabriel’s Parent & Child Sessions: These sessions are for Children in attendance in St. Gabriel’s School, or who receive services from St. Gabriel’s Centre. One booking will cover both parent & child. These sessions are not for siblings. You can pay per session or buy a credit pack on the app. (45 min Session)
Hydro: These sessions are used by both adults and children who are using the pool for Therapy & Rehabilitation purposes only. One booking covers both the user and assistant. You can pay per session or buy a credit pack on the app. (45min session)
Family Swim: These sessions are for casual family swims, for these sessions a booking must be made for each attendee, you can use the ‘Book a Friend’ option to add family members. (each person will be charged 1credit each, Family Bundle must be purchased to book in) (30 Minute session), please note: a one way system is in operation for these sessions. Please arrive swim ready.
*Children must be accompanied by a competent adult at all times.
As we no longer have our viewing area in use, only those using the pool can enter the facility.
If you have any questions please email email@example.com as it is essential you book into the correct session for you & that it is done so correctly.
All sessions will now be prepaid through the app, you can add a credit/debit card to your account. Glofox uses STRIPE for secure payments.
Please let us know via email (firstname.lastname@example.org) if you had previously bought a session card with some sessions left, we will be able to add these credits to your account, once you have registered and then you will be able to book into a session using these credits.
With our new app, classes/sessions are subject to change so variations may occur from week to week.
The app will show our current timetable, you will then be able to book a place, you can make a cancelation up to 2 hours before the session, if cancellation is made later than this you will be charged.
NB : Also, within your profile on the new app you will see a notifications section, please check this regularly as you will be notified here of any changes, cancellations etc. On set up please agree to receive these when setting up your profile as we will use these to inform you of cancellations/changes etc.
If you have any further questions, please let us know.
We are looking forward to seeing you soon.
Please NOTE that the St. Gabriel’s School Parent & Child Sessions on the APP are only for those who are attending St. Gabriel’s School & services.